What a Missed Call Actually Costs an HVAC Company
It’s 8:14 PM on a Tuesday in July. A homeowner’s AC unit just died. It’s 97 degrees. They have a two-year-old. They grab their phone, search “HVAC emergency near me,” and call the first company with good reviews. The phone rings four times. Voicemail. They don’t leave a message. They call the next one. That […]