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Neuzenix | Cookie Policy

Cookie Policy

Effective Date: July 23, 2026
Last Updated: July 23, 2026

This Cookie Policy explains how Neuzenix LLC (“Neuzenix,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our websites, including https://neuzenix.com, https://neuzenix.us, and any subdomains (collectively, the “Websites”).

This Policy should be read together with our Privacy Policy, which explains how we handle personal data more broadly.

By continuing to use our Websites, or by accepting cookies through our consent banner, you agree to the use of cookies as described in this Policy. Where required by law (such as under the EU ePrivacy Directive, UK PECR, or applicable state law), we will request your consent before setting non-essential cookies.


1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you use the site.

Cookies can be:

  • Session cookies — deleted when you close your browser
  • Persistent cookies — remain on your device for a set period or until you delete them
  • First-party cookies — set by the website you are visiting (in this case, Neuzenix)
  • Third-party cookies — set by a domain other than the website you are visiting (e.g., analytics or advertising partners)

In addition to cookies, we may use similar tracking technologies, including:

  • Pixel tags / web beacons — tiny images used to track user behavior
  • Local storage / session storage — browser-based storage for user preferences and session data
  • Software Development Kits (SDKs) — embedded code that collects usage data
  • Server-side tracking — data logged directly by our servers

For simplicity, this Policy refers to all of the above as “cookies.”


2. WHY WE USE COOKIES

We use cookies for the following purposes:

  • To make our Websites work properly (essential functionality)
  • To remember your preferences and settings
  • To understand how visitors use our Websites and improve them
  • To measure the performance of our marketing campaigns
  • To track affiliate referrals through our Affiliate Program
  • To personalize your experience and show relevant content
  • To help prevent fraud and secure our Websites

3. TYPES OF COOKIES WE USE

We group cookies into four categories, each with a different purpose and level of user control.

3.1 Strictly Necessary Cookies

These cookies are essential to operate our Websites and enable core functions such as page navigation, secure areas, and form submissions. These cookies cannot be disabled because the Websites will not function properly without them.

Examples:

  • Session identifiers
  • Load balancing and security tokens
  • Cookie consent preferences (so we can remember your choices)

Legal basis: Legitimate interests / necessary for the performance of the Services

3.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Websites by collecting anonymous information about page visits, traffic sources, and user behavior. This data allows us to improve the design, content, and performance of our Websites.

Examples of providers:

  • Google Analytics 4 — website traffic and user behavior analytics
  • Google Tag Manager — tag deployment and event tracking
  • Hotjar or Microsoft Clarity (if enabled) — session recordings and heatmaps
  • Internal analytics built into our platform infrastructure

Legal basis: Consent (where required by law)

3.3 Functional Cookies

These cookies allow our Websites to remember choices you make (such as language, region, or preferences) and provide enhanced, more personal features.

Examples:

  • Language and region preferences
  • Chat widget state (if you engage with our AI chat)
  • Preference center settings

Legal basis: Consent (where required by law) / legitimate interests

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertising, measure campaign performance, and track affiliate referrals. They may be set by us or by third-party advertising partners.

Examples of providers:

  • Meta (Facebook) Pixel — audience building and ad measurement (if enabled)
  • Google Ads — remarketing and conversion tracking (if enabled)
  • LinkedIn Insight Tag — B2B audience insights and conversion tracking (if enabled)
  • Affiliate tracking cookies — used to attribute referrals through our Affiliate Program (cookie window: 90 days)

Legal basis: Consent


4. THIRD-PARTY COOKIES

Some cookies on our Websites are set by third parties who provide services to us. These parties collect information according to their own privacy policies. We do not control these cookies directly.

Third-party providers we currently work with may include:

ProviderPurposeLearn More
Google AnalyticsWebsite analyticshttps://policies.google.com/privacy
Google Tag ManagerTag managementhttps://policies.google.com/privacy
Google AdsAdvertising and conversion trackinghttps://policies.google.com/privacy
Meta (Facebook)Advertising and audience insightshttps://www.facebook.com/policy.php
LinkedInB2B advertising and analyticshttps://www.linkedin.com/legal/privacy-policy
StripePayment processing (essential)https://stripe.com/privacy
Our AI chat / booking platformChat and calendar functionalityProvided in-platform

The specific third-party providers active on our Websites may change over time. We update our Cookie Consent Manager to reflect the current set of trackers.


5. AFFILIATE TRACKING

If you arrived at neuzenix.us through an affiliate referral link, we place an affiliate tracking cookie on your device. This cookie:

  • Identifies the referring affiliate
  • Has a 90-day duration
  • Is used solely to attribute commissions to the correct affiliate when a referral converts into a paying client
  • Does not track your activity across other websites

This tracking is essential to our Affiliate Program’s operation. If you decline all non-essential cookies, affiliate attribution may not work correctly.


6. HOW TO MANAGE COOKIES

You have several options to control the cookies set on your device.

6.1 Cookie Consent Banner

When you first visit our Websites, you will see a cookie consent banner where you can:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customize your preferences by category

You can revisit and change your preferences at any time by clicking the “Cookie Preferences” link in the footer of our Websites.

6.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

  • Block all cookies
  • Delete existing cookies
  • Allow cookies from specific websites
  • Receive a notification each time a cookie is offered

Instructions for the most common browsers:

Please note that blocking cookies may affect your experience on our Websites — some features may not work as intended.

6.3 Opt-Out Tools

You can opt out of specific analytics and advertising cookies using industry tools:

6.4 Global Privacy Control (GPC)

Our Websites recognize the Global Privacy Control (GPC) browser signal where required by CCPA/CPRA. When we detect a GPC signal, we treat it as an opt-out of the sale or sharing of personal information for cross-context behavioral advertising.

6.5 Do Not Track (DNT)

Because there is no consensus industry standard for “Do Not Track” signals, we do not currently respond to DNT signals separately. We treat GPC as our primary automated opt-out mechanism.


7. WITHDRAWING CONSENT

If you previously accepted cookies and wish to withdraw your consent, you can:

  • Click the “Cookie Preferences” link in our Website footer to update your choices
  • Clear existing cookies through your browser settings
  • Contact us at contact@neuzenix.com for assistance

Withdrawing consent will not affect the lawfulness of any processing based on your consent before its withdrawal.


8. INTERNATIONAL VISITORS

Our cookie practices are designed to comply with data protection and cookie laws in the jurisdictions where we operate, including:

  • EU: ePrivacy Directive (implemented in national law) and GDPR
  • UK: Privacy and Electronic Communications Regulations (PECR) and UK-GDPR
  • US (California): CCPA/CPRA
  • Canada: PIPEDA and CASL
  • Australia: Privacy Act 1988 and the Australian Privacy Principles

If cookie laws in your jurisdiction require additional consents or provide additional rights, we will honor those requirements.


9. RETENTION OF COOKIE DATA

Cookie data is retained for the periods set by the provider issuing the cookie. Typical retention periods include:

Cookie TypeTypical Duration
Session cookiesEnd of browsing session
Consent preferences12 months
Google AnalyticsUp to 26 months
Affiliate tracking90 days
Advertising cookies30 days to 24 months (varies by provider)

You can delete cookies from your device at any time through your browser settings.


10. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices, new tracking technologies, or legal requirements. When we make material changes:

  • We update the “Last Updated” date at the top of this Policy
  • Where required by law, we re-request your consent through our cookie banner

We recommend reviewing this Policy periodically to stay informed about our cookie practices.


11. CONTACT US

If you have any questions about our use of cookies or this Policy, please contact us:

Neuzenix LLC
Attention: Privacy Team
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, USA
Email: contact@neuzenix.com
Phone: (515) 368-9900
Website: https://neuzenix.com


End of Cookie Policy.