24/7 intake across phone, web form, chat, and PPC ads. Identifies practice area, captures statute-of-limitations data, runs conflict-of-interest pre-checks, and books consultations straight into your calendar. Bar-compliant scripting. Built on top of Clio, MyCase, Lawmatics, or whichever practice management system your firm already runs.
Personal injury, family law, criminal defense, immigration — every practice area shares one structural problem: prospects don't wait. They call three firms, the first one to answer gets the consult, and the consult turns into the case. Your intake coordinator left at 5:30. Their next case dialed at 5:47. Without 24/7 coverage you're paying portals and PPC platforms to feed your competitors.
The intake funnel leaks at every stage. The biggest leak is at the top — the response window. Plug that one and every downstream stage improves automatically.
Built specifically for legal intake workflows: practice area routing, statute capture, conflict pre-checks, consultation booking, and long-cycle nurture. Bar-compliant scripting throughout. Never provides legal advice. Never creates attorney-client privilege.
Answers calls, web chats, web forms, and PPC click-throughs around the clock. Scripted within state Bar advertising rules. Explicitly clarifies it is not the attorney and not providing legal advice.
For multi-practice firms: routes PI, family, criminal, estate, immigration, and other matters to the right attorney intake flow. Asks the qualifying questions specific to each practice area.
Captures incident date during intake. Flags cases approaching statute limits as urgent. PI, workers comp, and medical malpractice intake all include statute capture as a required field.
Captures opposing parties, related entities, and prior matter details. Cross-checks against your conflict database before booking the consult. Flags potential conflicts for attorney review before the meeting.
Books consultations into the right attorney's calendar with appropriate slot length. Sends pre-engagement documents (intake questionnaire, retainer template, fee schedule) so the consult opens with the paperwork already in motion.
Estate planning prospects who "want to think about it." Family law prospects waiting for the right moment. Business clients with future matters. Cadenced nurture keeps your firm top-of-mind. Most firms reactivate 3–8 dormant matters per quarter from this alone.
Most firms have never run the math on what their actual intake-window leakage costs in signed case fees. This calculator runs your firm's specific case-value math.
Book a Firm AuditSame engine, three configurations. Practice area routing, conflict-database integration, attorney-assignment logic, and engagement workflows are all dialed in by firm type before go-live.
"Three depositions and a custody hearing in the same week meant I was missing intake calls daily. The AI handled them, ran the conflict checks, and had two cases consulted before I even got back to the office. One signed for $14K."
"Our intake coordinator was burning out trying to cover phones plus paperwork. We kept her on the high-value intake calls and moved everything else to the AI. After-hours conversion is up 64%. We hired another paralegal instead of another intake."
"We spend $35K/month on PPC. Before, weekend leads went to voicemail and we'd lose 60% of them. Now the AI takes the call, captures the accident details and statute date, runs the conflict check. We signed 7 additional PI cases in our first 90 days — $190K in fees we'd have missed."
$185–$1,500/mo + per-minute charges. Humans answer the phone. Scales linearly with volume — 100 calls/mo gets expensive fast. No conflict checks, no consultation booking automation.
Smith.ai is a great fit for low-volume firms. For 50+ leads/mo it gets cost-prohibitive fast, and it still doesn't run the conflict check, capture statute data, or send pre-engagement docs. Neuzenix is the full intake coordinator role at a flat fee, with the operational checklist actually completed.
$45K–$70K/yr fully loaded. 9–18 month tenure on average in legal. Burns out from after-hours weekend calls. Can't cover the 11 PM PI lead.
One AI handles unlimited simultaneous intakes across every channel, 24/7, with no burnout. Costs less than a quarter of an intake coordinator hire. Doesn't quit during a campaign push or after a difficult client. The cases coordinators miss at midnight are cases Neuzenix already conflict-checked and booked.
$89–$300/mo. Legal CRM with intake forms, templated nurture, lead routing. Mostly human-driven follow-up. No 24/7 voice answering.
Those tools are excellent at being legal CRMs — storing matters, routing leads, sending templated emails. They aren't intake coordinators. They don't pick up the phone at 11 PM or run the conflict check before booking. Neuzenix runs on top of your existing CRM (Clio, MyCase, Lawmatics) — doesn't replace it.
Voicemail. Callback Monday. Prospect already retained the firm that answered Sunday at 7 PM.
The 400% rule is unforgiving: respond in <5 min, 4× the qualification. Wait 30+ min, the lead is statistically dead. Doing nothing means watching $20K case fees walk to opposing counsel while your intake coordinator is on lunch. The math doesn't change — only who's collecting on it.
Solo practitioners typically start on Pro. Mid-size firms paying for paid leads land on ENGINE. High-volume PI firms with significant ad spend land on EMPIRE — one captured serious-injury case covers years of retainer. We confirm fit on the firm audit call.
Book a free 30-minute firm audit. We'll review your current intake response times, calculate what slow intake is costing you in signed case fees, and tell you honestly if it's a fit. No obligation.
