Disclaimer

Effective Date: July 23, 2026
Last Updated: July 23, 2026

This Disclaimer governs your use of the websites operated by Neuzenix LLC (“Neuzenix,” “we,” “us,” or “our”), including https://neuzenix.com, https://neuzenix.us, and any subdomains (collectively, the “Websites”), as well as the AI automation systems, tools, calculators, and Services we provide.

By accessing our Websites, using our tools, engaging our Services, or interacting with any AI system we deploy, you acknowledge that you have read, understood, and accepted this Disclaimer.

This Disclaimer should be read together with our Terms of Service at https://neuzenix.com/terms-of-service, Privacy Policy at https://neuzenix.com/privacy-policy, and Refund Policy at https://neuzenix.com/refund-policy, all of which apply to your relationship with Neuzenix.

1. GENERAL INFORMATIONAL PURPOSE

The content on our Websites — including but not limited to text, graphics, calculators, statistics, industry benchmarks, case examples, blog articles, videos, and demonstrations — is provided for general informational and educational purposes only.

Nothing on our Websites constitutes professional advice specific to your business. Every business is different, and results depend on factors unique to your industry, market, execution, staff, and countless other variables outside our control.

You should not rely on the information on our Websites as a substitute for professional guidance tailored to your specific circumstances.

2. NO GUARANTEED RESULTS

Neuzenix makes no guarantee, warranty, or representation — express or implied — that using our Services or Websites will:

• Increase your revenue by any specific amount
• Improve your close rate, conversion rate, or lead volume
• Reduce your costs or operational overhead
• Produce a specific return on investment (ROI)
• Recover any specific number of missed calls, leads, or customers
• Result in any particular business outcome

Any references to results, testimonials, case studies, or performance metrics on our Websites represent individual client experiences and are not typical, guaranteed, or representative of what your business will achieve.

Your results depend on many factors, including:

• Your industry, market conditions, and competitive landscape
• Your existing customer base and reputation
• The quality of your product or service
• Your team’s execution and follow-through
• Your pricing and offer structure
• External economic and regulatory conditions

Business success requires effort, judgment, and continuous adaptation. Neuzenix provides tools and systems — not guarantees.

3. ROI CALCULATOR AND ESTIMATES

Our Websites include an interactive ROI calculator and other tools that generate estimated revenue, savings, or ROI figures based on inputs you provide.

These figures are illustrative estimates only. They are:

• Based on generalized industry averages and simplified assumptions
• Not predictions or guarantees of your actual business results
• Not tailored to your specific business, industry, or market
• Subject to significant variance depending on real-world factors

The ROI calculator is designed to help you think through the scale of potential revenue leaks — not to promise recovery of any specific dollar amount. Actual outcomes may be materially higher, materially lower, or completely different.

You should not make financial, investment, or business decisions based solely on figures generated by our calculators or estimates on our Websites. We recommend consulting with your own financial and business advisors for tailored analysis.

4. NOT PROFESSIONAL ADVICE

Content on our Websites does not constitute:

• Legal advice — for legal questions about your business, contracts, compliance, or regulatory obligations, consult a licensed attorney in your jurisdiction
• Financial or investment advice — for financial decisions, consult a licensed financial advisor, accountant, or CPA
• Tax advice — for tax matters, consult a qualified tax professional
• Medical or health advice — nothing we produce should be interpreted as medical guidance, even where our Services are deployed by healthcare clients
• Regulatory or compliance advice — including TCPA, CAN-SPAM, HIPAA, GDPR, CCPA, PIPEDA, Australian Privacy Act, or any other regulatory framework

You are solely responsible for ensuring that your business and your use of our Services comply with all laws and regulations applicable to your industry and jurisdiction.

5. AI OUTPUTS AND LIMITATIONS

Our Services rely on artificial intelligence, including large language models, voice synthesis, natural language processing, and predictive automation.

You acknowledge and accept the following about AI systems:

5.1 AI Is Probabilistic

AI outputs are probabilistic, not deterministic. The same AI system, given similar inputs, may produce different responses. AI systems can occasionally produce:

• Inaccurate information — including factual errors, misquotations, or “hallucinated” content
• Incomplete responses — where key details are missing or under-explained
• Unexpected outputs — including tone shifts, off-topic replies, or edge-case failures
• Misinterpretations — of caller intent, message context, or complex scenarios

5.2 Human Oversight Required

We strongly recommend that clients maintain appropriate human oversight of AI-driven interactions with their customers, especially in:

• Regulated industries (healthcare, legal, financial services)
• High-value transactions
• Sensitive or emotionally charged conversations
• Situations involving safety, medical questions, or legal advice

You are solely responsible for reviewing AI-generated communications sent on your behalf and for implementing appropriate quality controls, escalation paths, and safeguards.

5.3 AI Is Not a Substitute for Professionals

AI systems deployed by Neuzenix are designed to handle routine business functions — such as answering calls, booking appointments, sending reminders, and requesting reviews. They are not a substitute for licensed professionals in fields such as medicine, law, finance, or mental health.

If your business operates in a regulated field, you must ensure your use of AI complies with all applicable rules governing professional practice, scope of representation, and consumer protection.

6. THIRD-PARTY SERVICES AND DEPENDENCIES

Our Services rely on third-party providers and integrations, including but not limited to:

• OpenAI, Anthropic, Google AI, Perplexity AI (AI model providers)
• Twilio (voice and SMS infrastructure)
• Stripe (payment processing)
• Make (workflow automation)
• WordPress and hosting providers (websites)
• Google, Meta, LinkedIn, Trustpilot (marketing, advertising, reviews)

You acknowledge that:

• Neuzenix does not own or control these third-party services
• Third-party services may experience outages, delays, or degraded performance
• Third-party providers may change their features, pricing, terms, or availability at any time
• Some third-party providers apply their own usage restrictions and content policies that may affect what our Services can do

Neuzenix is not responsible for third-party service disruptions, policy changes, or failures. Where a third-party outage affects your Services, we will use reasonable efforts to restore functionality or provide alternatives, but we make no guarantee of uninterrupted access.

Your use of third-party services may also be subject to their own terms and privacy policies, which we encourage you to review.

7. INDUSTRY STATISTICS AND SOURCES

Our Websites reference industry statistics and benchmarks — for example, “62% of calls to SMBs go unanswered” or “78% of leads go to the first responder.”

These statistics are sourced from third-party research, including Google Small Business Insights, Harvard Business Review lead response studies, Marketing Donut, Invoca consumer research, and similar publications. While we believe these sources to be credible at the time of publication:

• Statistics may become outdated as markets and consumer behavior change
• Aggregate industry averages may not reflect the reality of any specific business, region, or industry vertical
• Third-party research methodologies vary in rigor and sample size

Do not treat these figures as universally applicable to your business. They are directional signals of common industry challenges, not predictions of your specific numbers.

8. TESTIMONIALS AND CASE STUDIES

Any testimonials, case studies, or client success stories on our Websites represent the actual experiences of specific clients at specific points in time. However:

• Individual results are not typical
• Past performance does not indicate future results
• Case studies are shared with permission and may be edited for length, clarity, or confidentiality
• Some case studies may reference tier-specific implementations that differ from the Service you select

You should not expect to replicate any specific client’s results simply by purchasing the same Service. Your outcome will depend on your unique circumstances and execution.

9. AFFILIATE PROGRAM DISCLOSURE

Neuzenix operates an Affiliate Program through which third parties may refer prospective clients to us in exchange for commission. If you were referred to Neuzenix through an affiliate:

• The affiliate may receive a commission when you become a paying client
• Affiliates are independent third parties and are not employees or agents of Neuzenix
• Statements made by affiliates about our Services are their own opinions and are not endorsed, verified, or warranted by Neuzenix
• Any claims made by affiliates that contradict our published Terms, pricing, or Policies are not binding on Neuzenix

If an affiliate has made a specific promise or claim to induce your engagement, please contact us at contact@neuzenix.com to confirm whether that claim is authorized.

10. EXTERNAL LINKS

Our Websites may contain links to third-party websites, tools, or resources. These links are provided for convenience only. Neuzenix does not:

• Endorse the content of linked websites
• Control or monitor third-party content
• Take responsibility for the accuracy, legality, or safety of third-party sites
• Guarantee the availability of linked resources

You access external links at your own risk. Third-party websites are governed by their own terms and privacy policies.

11. TECHNICAL DISCLAIMERS

Our Websites and Services are provided on an “as is” and “as available” basis. Neuzenix does not warrant:

• Uninterrupted or error-free operation
• That our Websites will be free of viruses, malware, or other harmful components
• That defects will be corrected within any specific timeframe
• Compatibility with all browsers, devices, or operating systems

You are responsible for maintaining appropriate device security, backup systems, and virus protection.

12. ERRORS AND OMISSIONS

We make reasonable efforts to keep the information on our Websites accurate and up to date. However:

• We do not guarantee that all information is complete, current, or free from errors
• Pricing, features, and Service offerings may change without notice on our Websites (pricing in effect at the time your Service Agreement is signed will govern your engagement)
• If you notice an error, outdated statistic, or broken feature, please let us know at contact@neuzenix.com

Neuzenix reserves the right to correct errors, update information, or change any part of our Websites at any time without prior notice.

13. FORWARD-LOOKING STATEMENTS

Our Websites may contain forward-looking statements about the future of AI, our Services, or the industries we serve — such as projections, expectations, or plans.

Forward-looking statements are not guarantees of future performance. Actual results may differ materially due to factors including technology change, market shifts, regulatory developments, and competitive dynamics.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Neuzenix and its officers, directors, employees, contractors, and affiliates are not liable for any loss or damage — including but not limited to loss of profits, revenue, data, business opportunity, goodwill, or anticipated savings — arising out of:

• Your reliance on any information, statistic, calculator, or content on our Websites
• Business decisions you make based on our content or estimates
• Actions taken (or not taken) in response to AI-generated outputs
• Disruptions, delays, or failures caused by third-party providers
• Any other use of our Websites or Services

Additional limitation of liability terms are set out in Section 12 of our Terms of Service, which apply in full to your engagement with Neuzenix.

Nothing in this Disclaimer limits or excludes liability that cannot be lawfully limited or excluded under applicable law — including liability for gross negligence, willful misconduct, fraud, or personal injury caused by negligence.

15. INDEMNIFICATION

By using our Websites and Services, you agree to indemnify, defend, and hold harmless Neuzenix and its officers, directors, employees, contractors, and affiliates from any claim, damage, or expense (including reasonable attorney’s fees) arising out of:

• Your use of the Websites or Services
• Your reliance on any content published on our Websites
• Business decisions made based on our tools, calculators, or estimates
• Your violation of any law or third-party right

16. GOVERNING LAW

This Disclaimer is governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles. Any dispute arising out of or related to this Disclaimer will be resolved exclusively in the state or federal courts located in Bernalillo County, New Mexico, consistent with our Terms of Service.

17. INTERNATIONAL VISITORS

Neuzenix serves clients in the United States, United Kingdom, Canada, Australia, the European Union, and other jurisdictions. If you access our Websites or Services from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws.

Some statistics, examples, and legal references on our Websites may be US-centric. You should independently verify the applicability of any information to your jurisdiction.

18. CHANGES TO THIS DISCLAIMER

We may update this Disclaimer from time to time. When we make material changes:

• The revised “Last Updated” date will be posted at the top of this Disclaimer
• Continued use of our Websites and Services after the effective date constitutes acceptance of the updated Disclaimer

We recommend reviewing this Disclaimer periodically.

19. CONTACT US

If you have any questions about this Disclaimer, our Websites, or our Services, please contact:

Neuzenix LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, USA
Email: contact@neuzenix.com
Phone: (515) 368-9900
Website: https://neuzenix.com

End of Disclaimer.